Valley TechLogic offers a multitude of technical support options to fit your company’s individual needs. Whether you’re a small business with little technological involvement or a large company with a complicated and significant infrastructure, VTL has a plan that’s right for you. At Valley TechLogic, we’re not just selling a product, we’re selling a service.
Valley TechLogic’s TechCare service is a sophisticated monitoring and analysis system that provides 24/7 real time monitoring and advanced troubleshooting capabilities for all your business’ vital workstations and servers. With TechCare, VTL’s highly qualified technicians will be able to access data and remotely troubleshoot existing and potential problems through a secure internet connection at any time, giving your business the fast response time and reliability it needs, and preventing potential downtime or lost data. Valley TechLogic’s TechCare service also provides your company with a contracted, monitored system to ensure your network is running in its optimal state. Along with ongoing review and network assessment, benefits include dispatch priority and a much higher response time to make sure your important network is secure. By providing a solid foundation, we can maintain a strong infrastructure to keep you up and running.
Key Features
• 24/7 Real time monitoring of all workstations & servers
• Faster response times
• More in depth operational view of workstations and servers
• Immediate notification of potential hardware & software failures before they fail
• Management Portal that allows clients to login and see the status of all computers and networks
• Independent accessibility by Technicians at any time through a secure internet connection
• Advanced remote troubleshooting capabilities
• Report cards e-mailed with monthly invoice, easily defining the status of all workstations and servers
• Install and Manage Windows Updates and Anti-Virus/Anti-Spyware Updates
• BitDefender Anti-Virus / Anti-Spyware included
• Dispatch priority
• Onsite Technical Support
• Certified Tech Professionals
• 24-hour non-emergency response time
• Ongoing review and network assessment
• Quarterly, Systems Engineer consultation
Valley TechLogic’s TechLabor Plus program provides your important small business with priority service in times of need. Give your company the priority it deserves without the added expense of a full service contract. Our dedicated, professional team is committed to your business and is here to help!
Choose from three plans with prices and services to fit your specific technical needs:
TechLabor Plus Silver: $500
Technical time including onsite, remote and phone support.
• Dispatch priority
• Certified Tech Professionals
• 24-hour non-emergency response time
TechLabor Plus Gold: $1,000
Technical time including onsite, remote and phone support.
• Dispatch priority
• Certified Tech Professionals
• 24-hour non-emergency response time
TechLabor Plus Platinum: $2,500
Technical time including onsite, remote and phone support.
• Dispatch priority
• Certified Tech Professionals
• 24-hour non-emergency response time
Consulting -
Business Technology can often be confusing and complicated for anyone unfamiliar with the field. Let Valley TechLogic take the guesswork out of your computer needs. Whether you want to add workstations and servers or upgrade your existing system and troubleshoot problems, Valley TechLogic can design, plan and implement the change you want and need. |
